Can I return my medication if there’s an issue with it?

All medical cannabis in the UK is manufactured to meet strict safety guidelines and goes through quality checks to ensure it meets these. However, if you have concerns about your medicine, please take photos and email your complaint to your pharmacy for further investigation with the supplier. Please do not dispose of the product and continue to store it in accordance with the instructions as this may need to be returned to the supplier. If a collection is requested, we will contact you to arrange a suitable date. Please be advised that a collection does not guarantee a refund or replacement, and the product cannot be legally returned to yourself.

Do you have more questions?