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Zero Tolerance Policy on Abusive Behaviour

At Curaleaf Clinic, we are committed to providing a safe, respectful, and professional environment for both our patients and staff. We have a Zero Tolerance Policy regarding abusive behaviour.

Prohibited Behaviours

This includes, but is not limited to:

  • Inappropriate or threatening language
  • Shouting or raised voices in an aggressive manner
  • Racial abuse
  • Unreasonable, persistent and disruptive contact
  • Offensive gestures
  • Harassment or intimidation of any kind
  • Explicit photographs/videos
  • Inappropriate dress/nudity whilst attending appointments

We expect all individuals to treat our staff and fellow patients with courtesy and respect. Maintaining a safe and respectful environment is essential to delivering high-quality care to everyone.

Curaleaf Clinic has a duty of care to escalate any safety concerns posed to patients, staff or members of the public to the police. Threats to cause harm will be treated extremely seriously, and they will not be tolerated in any capacity.